Privacy and Personal Information


All information that you are asked for, or provide voluntarily to your doctor or the staff in this office is confidential. On January 1, 2004a new federal law referred to as PIPEDA (Personal Information Protection and Electronic Documents Act), was brought in. It covers all aspects of personal information collection, uses and disclosures in the course of commercial activity, which includes your visit to this office. Part of the legislation is designed to make sure that you are aware of your rights with respect to your personal information. We will ensure that all aspects of the handling of your information are explained to your satisfaction.

Collection of Information

We collect information that is important in your care. This information is related to your physical care (such as medical history and allergies) as well as contact and financial information which will allow us to provide insurance forms and payment receipts. All records will be stored in a secure environment for as long as required by law and then disposed of appropriately.

Use of Information

Your personal health information will only be used for the care provided by us. This may include sharing of limited information with laboratories, the hospital, your referring doctor and others where necessary to ensure proper communication for your care.

Your Rights

You are entitled to access your personal records to ensure accuracy and make necessary corrections. The original physical records are our responsibility and we cannot give them to you, your legal representative, or anyone else unless such release falls under specific legislative or legal mandates. However, you or your designated representative can have copies of your files or x-rays with your written permission. Our office’s PIPEDA protocol and compliance information is also available upon request.

For more information or concerns please feel free to approach our Office Manager or your Doctor.